WHAT PERSONAL INFORMATION WILL BE COLLECTED
As a patient of CEAMCI, we will be making a medical record with your health information, including the care and treatment you receive. We will also keep your contact information, Philippine Health Insurance Corporation (Philhealth) number and information on your health plan. We may also need to take your photo or keep a recording of procedures performed if necessary for medical treatment purpose, but we will inform you beforehand.
HOW WE MAY USE INFORMATION ABOUT YOU
As a patient of CEAMCI, we will be making a medical record with your health information, including the care and treatment you receive. We will also keep your contact information, Philippine Health Insurance Corporation (Philhealth) number and information on your health plan. We may also need to take your photo or keep a recording of procedures performed if necessary for medical treatment purpose, but we will inform you beforehand.
FOR TREATMENT:
We may collect and use medical information about you to provide you with medical treament or services. Doctors, residents, nurses, technicians, or other hospital personnel who are invoved in your medical care will have access to your information. Different departments of the hospital also may share medical information about you in order to coordinate the different services you nedd, such as pharmacy, laboratory work and x-rays.
FOR HEALTH CARE OPERATIONS:
We may use medical information about you for functions that are necessary to run the Hospital and assume that all of our patients receive quality care. For example, we may use meical information to review our treatment and services and evaluate the performace of our patients to decide what additional services that Hospital should offer, what services are not needed, and whether certain new treatments are effective, and for quality assurance purposes.
FOR PAYMENT:
If you intend to use your health plan under a Health Maintenance Organization (HMO), other insurance provider, third party payor or the Philippine Health Insurance Corporation (Philhealth), we may use and disclose medical information about you to bill and receive payment for thetreatment and services you receive. For example, we may need to provide information about a procedure you received at the Hospital so that your health plan or insurance provider will pay us or reimburse you for the procedure. Wemay also tell your health plan about a treatment you are going to receive to obtain prior approval or determine whether your plan will cover the treatment.
SERVICE PROVIDERS:
The Hospital has agreements with third partiessuch as billing companies, quality assurance reviewers, accountants, attorneys and providers of health information management system. We may need to share your information with them so that they can perform a service on our behalf andunder our information. The Hospital will limit the disclosure of yourinformation to that which is necessary and proportional for the company toperform services for the Hospital. In addition, we will have a written contractwith them to ensure that they will maintain the confidentiality of your medical information, and that they will put in place safeguards for data protection.
APPOINTMENT REMINDERS:
We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at the Hospital.
INDIVIDUALS INVOLVED IN YOUR CARE:
With your permission, we may share medical information about you to a family member or friend who is involved in your care. In cases where you are unable to provide consent, we mayuse and disclose information about you if necessary to protect your life and health.
TO PREVENT A SERIOUS THREAT TO HEALTH OR SAFETY:
We may use and disclose certain information about you when needed to prevent a serious threatto your health and safety or the health and safety of others. However, any such disclosure will only be to someone able to help prevent the threat, and only toextent required by the situation.
WORKERS COMPENSATION:
We may release medical information about youfor workers compensation or similar programs. These programs provide benefits for work-related injuries or illness.
PUBLIC HEALTH ACTIVITIES:
We may disclose medical information tothe extent necessary to the Department of Health (DOH), Philippine Health Insurance Corporation (Philhealth), and other regulatory bodies for purposes authorized by law. These oversight activities include audits, investigations,inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance withlaw.
MEDICO-LEGAL CASES:
We may release medical information if asked todo so by law enforcement officials, a court of law or other public authority inresponse to a court order subpoena, warrant, summons or similar process.
OTHER USES OR DISCLOSURES REQUIRED BY LAW:
We will also disclose medical information about you when required to do so by laws and regulationsthat are not specifically mentioned in this Notice.
OTHER USES OF MEDICAL INFORMATION:
Other uses and disclosures of medical information not covered by this Notice or the laws that apply to us will be made only with your written authorization. If you provide us authorization to use or disclose medical information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose medical information about you for the activities covered by the authorization, except if we already acted in reliance on your permission. We are unable to take back any disclosures we have already made with your authorization, and that we are required to retain our records of the care that we provided to you.
WHO WILL HAVE ACCESS TO YOUR PERSONAL DATA
So that we best meet your medical needs, we will share your medical record with the health care providers involved in your care, and our clinic personnel who will contact you for appointments or provide you with assistance while you are in the clinic.
The following parties who may have access to your information are under the obligation to protect your privacy, to comply with laws for protection of your personal data and to comply with this Notice:
HOW WE PROTECT YOUR PERSONAL DATA
In order to protect your personal data collected and used in the hospital, we are committed to comply with the provisions of the Data Privacy Act and other laws for the protection of yourpersonal information. We uphold your rights as a data subject. We adhere todata privacy principles, and have implemented organizational, physical and technical security measures.
This means we will not use orprocess your information for any purpose without your express permission,unless we are required to do so by law and regulations. We shall also be collecting only information that is relevant and necessary for your medical management. We shall store your records only to the extent necessary for the purposes provided in this notice, and in accordance with applicable laws and regulations.
We also have in place safeguardsto protect your personal data, such as policies that would ensure that everyone with access to your information will be guided on how to protect your data against any accidental or unlawful destruction, alteration and disclosure, as well as against any other unlawful processing. We keep your records in a filing cabinet secured by lock and key, which cannot be accessed by unauthorized persons. We also keep your records in an electronic format through a health information management system, with technical security measures and access controls for the protection of your personal data.
RIGHTS OF DATA SUBJECTS
We will continuously improve ourprivacy practices and regularly update this notice whenever there are changeswith the way we collect or use your personal data. We post copies of this Privacy Notice in the Hospital. If the Notice is changed, we will post the new notice in our registration areas and provide it to you upon request.
We have procedures for you toexercise your rights as data subjects. You may request from us a medical certificate or medical abstract, containing information about your medical management. You may also request for correction of your information, in case the information we recorded is inaccurate. We will act on your requests withinten days. In cases where you require the information sooner, please inform us and we will do our best to accommodate your request.
COMMENTS OR COMPLAINTS
In case you have questions about our privacy practices or the purposes of our processing or if you have any concern about how we protect your personal data, you may contact our DataProtection Officer:
Data Protection Officer
Cavite East Asia Medical Center Inc., Molino Road, Bacoor City
dpo@southeastasianhospital.com
Our Data Protection Officer will assist you and provide information relevant to your concerns. In case we areunable to address a complaint, you may raise the concern with the National Privacy Commission.